OEP

Orient EuroPharma Co., Ltd (OEP) commits to develop a sustainable business and value stakeholder communication In order to build up an open and transparent communication channel with stakeholders including employee, customer, supplier, investor, media, government officer and NPO, OEP set up an email account of oep@oepgroup.com and post the information on corporate website. Stakeholders could deliver their opinions for efficiency communication.

Orient EuroPharma Co., Ltd (OEP) commits to develop a sustainable business and value stakeholder communication

In order to build up an open and transparent communication channel with stakeholders including employee, customer, supplier, investor, media, government officer and NPO, OEP set up an email account of oep@oepgroup.com and post the information on corporate website. Stakeholders could deliver their opinions for efficiency communication.

Government Agencies

Key Concern

Corporate governance
Compliance with regulations
Environmental management
Occupational health and safety
Financial performance
Food’s quality and safety
Sustainability development strategies
Corporate Social Responsibility

Communication Method

To participate in the activities and seminars organized by government agencies

Employee

Key Concern

Employee salary
Talent development
Workplace environment
Employee welfare
Performance assessment
Sustainability development strategies

Communication Method

Intranet communication website providing fully information and e-learning courses
Employee welfare committee, employee community activities, special bonus
Employee photo contest, concert, film show
Employee training and lectures

Contact Person

Sandy Kuo
Talent Development and Management Division
oep@oepgroup.com

Customer

Key Concern

Product development and quality
Consumer rights
Corporate governance and integrity

Communication Method

0800 toll-free for customer service
Customer service mailbox
Consumer health education activities and lectures
Corporate official website

Supplier

Key Concern

Product development and quality
Contract and legal norm
Environmental management
Sustainable development strategies

Communication Method

Regular business meeting and review report
Questionnaires and audit visits
Environmental health and safety management instructions

Contact Person

Sally Chen
Procurement & Administration
oep@oepgroup.com

Investor

Key Concern

Corporate governance
Financial performance
Sustainable development strategies
Ethics and integrity
Corporate Social Responsibility

Communication Method

Annual shareholder meeting
Annual investor conferences
Financial report
Corporate official website
Major information

Media

Key Concern

Corporate governance
Financial performance
Sustainable development strategies
Ethics and integrity
Corporate Social Responsibility

Communication Method

Annual shareholder meeting
Annual investor conferences
Financial report
Corporate official website
Press release

Contact Person
Anita Chen
Corporate Affair Division
oep@oepgroup.com

Non-Profit Organization

Key Concern

Corporate governance
Corporate brand image
Corporate Social Responsibility
Ethics and integrity

Communication Method

Various charity programs such as sponsor products or expenditure
Activity support on external association operation